Data Analyst
Join us as our new Data Analyst / Business Intelligence
Mission Summary
The Data Analyst supports Gold Avenue's Head of Business Intelligence in keeping the company's data and reporting accurate, consistent and accessible. The role covers data quality checks, tracking maintenance, pipeline monitoring, and maintains the KPIs, dashboards and analytical models that power weekly, monthly and executive reporting. It also serves as a first point of contact for cross-team data requests, helping other departments get, understand and act on the data they need.
Your mission
Data quality & tracking support
Data quality checks: Run routine checks to catch and flag discrepancies between tools, escalating issues that need deeper fixes.
Tracking maintenance: Help maintain tracking standards and naming conventions across Mixpanel, GA4 and Google Tag Manager, keeping the tracking white book up to date.
Pipeline support: Help run and monitor the existing data transformation pipelines (SQL), with senior support on more complex changes.
BI evolution: Contribute to the ongoing Looker Studio to Tableau migration, rebuilding data connections and dashboards alongside the Head of BI.
Roadmap Contribution: Contribute quarterly to BI/data roadmap prioritisation and process/tooling improvements.
Integration Management: Support third-party data integrations, tracking and pipeline adjustments during IT system changes.
Performance Reporting & Analysis
KPI Reporting: Prepare and update the KPIs for the Weekly Business Meeting.
Dashboard maintenance: Keep existing dashboards current and accurate, and help build new views as needs arise.
(CRO) Funnel and conversion analysis. Support CVR and funnel tracking by market and segment, monitor drop-off rates, and report on A/B test results and conversion uplift
Analytical modelling support: Support and maintain the analytical models (LTV, retention cohorts, ROAS) under the guidance of the Head of BI.
Forecasting & Trend Analysis: Support Head of BI in forecast and trend analysis for planning and target-setting
Data Service Center & Cross-team Support
Data Request handling: Act as a first point of contact for cross-department data requests, resolving straightforward tickets and escalating complex ones.
Ad-hoc analysis. Assist teams with queries, attribution questions and deep-dive analyses.
Self-service enablement: Help & empower teams to read and interpret dashboards on their own through documentation and informal training, reducing ad-hoc requests over time.
Stakeholder partnership: Build strong working relationships with Marketing, CRM and Product to anticipate data needs.
Your Skills
Languages & Experience
Native-level French and English.
Bachelor degree in IT/Business/Finance or equivalent
1 to 3 years in a data or analytics role, or a strong graduate with relevant internships and project work.
Technical
Solid SQL and a working understanding of how databases and data warehouses are structured.
Some Python for data transformation and automation, or a clear willingness to grow it.
Exposure to BI tools (Tableau or Looker Studio) and an appetite to develop dashboard skills.
Basic understanding of key ecommerce performance metrics and web tracking tools.
Comfortable in Microsoft Excel and Google Suite.
Behavioral
Attention to detail, with care for data quality, consistency and clean documentation.
Curiosity about ecommerce, growth and conversion metrics, and how data drives business impact.
Clear communicator who can explain findings simply to non-technical audiences.
Proactive and willing to learn, comfortable working with guidance rather than fully alone.
Collaborative across Marketing, Product and CRM teams.
Tools
SQL, Python, Excel / Google Suite, Mixpanel, Tableau / Looker Studio, Google Analytics (GA4), Kochava, Google Tag Manager, Claude AI, Slack
Geneva
Workplace and culture
Hey there! 👋 We’re GOLD AVENUE, and we’re here to shake up the world of precious metal investment. If you think gold is just an old and dusty metal, well, our goal is to prove you wrong.
Do most precious metals online resellers you know have a 1990’s looking website, a long list of hard-to-understand products, somewhat cheap and obscure prices, and no solution to store or resell your gold? Well, we have the opposite:
- A UX-friendly website: making it as simple as buying socks (are socks easy to buy?)
- a brand new mobile app: putting gold investment at your fingertips
- Clean and crisp design: we like it easy on the eye
- Transparent and simple pricing: because we hate complexity, don’t you?
- The best all-in-one solution on the market: or should we say… in Europe?
- A multilingual and expert customer service: did we say we like to make things simple?
- Enjoyable educational content: helping you understand what makes gold tick
That’s because we’re on a mission to do things different, and make gold investment accessible to everyone.
Why you’ll love working with us:
- 💥 To make an impact: Your work will directly help people across Europe invest smarter and feel more secure about their future.
- 🌱 To grow with us: We’re all about learning and growing together. Whether you’re a newbie or a pro, there’s always room to level up here.
- 🌴 To send you great vibes: We believe work should be fun and fulfilling. Join a team that’s friendly, supportive, and ready to celebrate every win, big or small.
- 😎 To enjoy a flexible work life: Need to work from home sometimes? No problem. We value balance and understand life’s demands.
Why we love working here ❤️
We might be 7 years old but we keep the positive startup mentality that's been with us from the start. Our company culture mixes a keep pushing attitude with a focus on our team's well-being in this fast-paced and often remote world.
In other words, we care about being flexible, caring, and human with our team, and we welcome anyone who brings a unique perspective, some cool ideas and skills, and most importantly a sense of ownership and hard work to accomplish great things together!
Want more perks? Well, we’ve got more! Office in Geneva’s old town with a shaded courtyard for summer lunches, showers for those who like a run around the lake, ping-pong table to show your skills, free snacks, coffee, tea, fruits, in the kitchen, etc. And because it’s not only about work, we also like to organize a yearly summer company retreat to enjoy a few days all together in a nice location, and of course company parties and afterworks throughout the year.
Who we are? We’re a diverse crew with a shared passion for making precious metals accessible to everyone. We’re proud to be leaders in the market, but we’re even prouder of our awesome team. If you’re looking for a place where your ideas matter and your work makes a difference, GOLD AVENUE is the spot for you.
Join us in shaping the future of precious metal investments. Let’s create something great together!
About GOLD AVENUE
With more than 60 years in the industry, MKS PAMP GROUP has always searched for innovative ways to move across the value chain to better serve our customers. With the creation of GOLD AVENUE, we wanted to get closer to our end clients in order to serve them straight from the source and directly share with them our passion for precious metals.